Tkbaje Privacy Policy — Your Personal Information How Your Information Is Collected, Stored & Kept Secure

This Privacy Policy ("Policy") applies to the tkbaje platform and all its services. By visiting the tkbaje website, creating an account, or using any of our services, you consent to the collection and use of information as described in this Policy.

Tkbaje believes privacy is a fundamental right. We collect only the data directly required to provide our services. Collecting excessive data, sharing information without consent, or selling data for advertising purposes — none of these are, or ever will be, part of our practice.

This policy has been drafted in accordance with international data protection standards and applicable local law. We are committed to maintaining full transparency about our data practices.

Tkbaje collects only the information necessary to deliver reliable services, ensure security, and meet legal obligations. The categories of data we collect are listed below:

Tkbaje uses collected data solely for the purposes listed below. Each purpose has a clear and lawful basis.

• Account Management: To create and maintain your profile, verify login credentials, and ensure secure access.
• Payment Processing: To process deposits, withdrawals, and transactions, and to maintain financial records.
• Customer Support: To resolve your issues, handle complaints, and improve the quality of our services.
• Security & Fraud Prevention: To detect suspicious activity, identify multiple accounts, and ensure platform security.
• Legal Compliance: To comply with AML (Anti-Money Laundering) policies, complete KYC verification, and meet applicable legal obligations.
• Responsible Gaming: To analyze gaming patterns and provide support to members at risk.
• Service Improvement: To analyze user experience and improve platform performance and game selection.

Tkbaje never sells your personal data. However, in certain limited circumstances, necessary information may be shared with trusted third parties:

• Payment Providers: To process payments via bKash, Nagad, Rocket, and similar providers. Only the information strictly necessary to complete each transaction is shared.
• Game Providers: To operate games from Evolution Gaming, Pragmatic Play, and similar providers. Typically only an anonymous player ID is shared.
• Law Enforcement Agencies: In the case of a court order or legal obligation beyond our control.
• IT & Cloud Services: For server management and data storage, under strict confidentiality agreements.

All third parties may use your information only for the specified purpose. We have data processing agreements in place with each of them, and they are obligated to uphold our privacy standards.

Tkbaje uses world-class technology and processes to protect your data. Our core security layers are described below:

• Encryption: AES-256-bit encryption applied to all data transfers and storage.
• Access Controls: Only authorized personnel are permitted to access specific information.
• Regular Audits: Third-party experts regularly review our security systems.
• Incident Response: In the event of any security incident, affected users will be notified within 72 hours.

Tkbaje uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

• Essential Cookies: To maintain login sessions and store security tokens. Disabling these may cause the site to function incorrectly.
• Performance Cookies: To understand how often pages are visited (analytics). All data is anonymized.
• Preference Cookies: To remember language settings and other preferences.
• Session Cookie: Automatically deleted when the browser is closed.

You can block or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit site functionality.

Tkbaje does not retain your data longer than necessary. Specific retention policies apply to each data category:

• Account Information: For the duration the account is active and for 5 years after closure (for legal reasons).
• Transaction Records: 7 years — in compliance with financial regulatory requirements.
• Gaming History: Up to 3 years after account closure.
• Cookies & Log Files: From 30 days up to 1 year.
• KYC Documents: As required by law, typically 5 years.

Once the retention period expires, your data is securely deleted or anonymized.

Tkbaje adheres to international data protection standards. You have several important rights regarding your personal information:

Tkbaje strictly prohibits membership for anyone under 18. We do not knowingly collect data from any minor.

• Age is verified at the time of registration.
• Identity verification may be requested if there is any suspicion.
• Any account found to belong to a minor is closed immediately.
• Any collected data is deleted accordingly.

If a parent or guardian discovers that their child has created an account on tkbaje, please notify our support team immediately. We will treat the matter as a top priority and resolve it promptly.

Tkbaje may update this Privacy Policy from time to time. Updates may be necessary due to changes in technology, the addition of new services, or legal requirements.

• You will be notified via email or an on-site notice for any significant changes.
• The date of the latest update is always shown at the top of this page.
• Continued use of the service after the new policy takes effect will be considered your acceptance of the updated terms.
• Contact support if you need a previous version of the policy.

If you have any questions about this Privacy Policy, please contact our FAQ or contact our support team. We are always ready to answer your questions with full transparency.